Covid 19 - Your safety is most important to us!

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Your safety is most important to us!

Dear Guests,
We have always taken our standards of hygiene and cleanliness seriously. Now more than ever in light of the current situation we have taken additional measures to ensure you have a healthy and happy stay in our campsite Valalta.

All information about your reservation can recive by e-mail valalta@valalta.hr. We will be happy to answer all your questions!

Welcome - we are waiting for you!

COVID-19 - IMPORTANT INFORMATION FOR YOUR SAFE STAY IN OUR CAMPSITE

In order for you to contribute to your own safety, please cooperate and follow our advice:

  •  Wash your hands regularly with soap and water OR use an alcohol-based disinfectant
  • When coughing and sneezing, cover your mouth and nose with your elbow or tissue paper that you later discard into the trash can and wash your hands
  • Avoid touching your face, mouth and eyes
  • Avoid close contact with sick people who exhibit symptoms of fever, cough and / or shortness of breath
  • Avoid handshaking and close conversation - maintain a distance of at least 1.5 m
  • Keep the rooms ventilated and try to spend as much time as possible out in the open
  • Avoid larger groups of people and public gatherings
  • In case of suspicion of infection, guests are instructed to contact the reception.

Reception

  • Physical distancing floor tape in the reception area
  • Hand sanitiser at the entrance
  • Controlled number of guests at the reception
  • Detailed info for guests concerning COVID-19
  • Physical distance barriers installed at the reception desk.

Restaurants & Bars

  • Hand disinfection at the entrance. Guests will be reminded to use the hand sanitiser when entering and leaving the premises;
  • Tables arranged to ensure a prescribed social distance between guests.
  • Tables are empty before guest’s arrival.
  • Disinfection of tables after each guest including all items on the table
  • Our rich buffet offer in the Pansion restaurants is additionally protected by a barrier and served on the guest’s plate by our kitchen staff as requested by the guest.
  • Ventilation of indoor F&B premises as often as possible.
  • Staff adheres to good personal hygiene practices
  • All food handlers and supervisors are trained in safe food preparation and service practices.

Supermarket

  • Mandatory use of a mask
  • Hand sanitizer at the entrance. Use gloves.
  • Use shopping cart and basket
  • Keep a distance of 2 meters
  • Shop on your own to keep distance easier.

Housekeeping

  • Implementation of new cleaning plans that involve disinfection of all surfaces and areas
  • Room maids will wear gloves and masks
  • All rooms will be cleaned with the windows and doors open to increase air circulation in order to ventilate the space
  • Special attention given to disinfecting frequently touched objects and surfaces.

Sanitary Facilities

Please disinfect your hands before entering the sanitary facilities and use the sanitary facilities responsibly and leave a neat and clean space behind.

  • Detailed handwashing instructions  placed in all toilets and sanitary  blocks.
  • Our housekeeping personnel clean and sanitise the sanitary facilities and other equipment more frequently, and in accordance with specific instructions and standards (special cleaning plans)
  • Guests are kindly requested to maintain physical distance according to labels at the facility’s entrance
  • If you are traveling with camper or caravan already equipped with a sanitary facility, we recommend the use of the sanitary facility located within your camping vehicle
  • ampsite sanitary facilities are not disinfected during the night so please use them rationally.

Kids Club and animation

When using the services of our animation team, please follow all the instructions that you will receive from our animators before starting the activity.

  • Hand disinfection at the entrance to Kids Club
  • Disinfection of tables after indoor creative activity
  • More frequent outdoor activities
  • All programs are held according to a predetermined schedule and with a predetermined activity animation satff in small groups. Controlled number of guests at all activities.
  • Records are kept of all participants in the activity. It contains the name and surname, contact telephone number and the date of participation in the activity.
  • Maintaining physical distance and hand disinfection at every other activity
  • Regular disinfection of all materials and props after being used
  • Entertainers adhere to good personal hygiene practices
  • Guests can still use the playgrounds, while maintaining physical distance from all other persons at the playground.

Beach and pool complex

  • The loungers are arranged in a way that respects the physical distance, they are disinfected at the beginning of each day
  • Guests are requested to disinfect hand and their feet through the pool disinfectant before entering the swimming pool complex
  • se the pools in a way that does not create crowds, and in case of the need for intervention of our worker due to the increased activity in the pool, please follow his recommendations.
  • Guests are requested to follow the management’s instructions and respect physical distancing rules, equipment use limitations, and visitor number limitations

Information about crossing the border

In order to cross the state border in a faster and simpler way, all foreign citizens are recommended to register via the entercroatia.mup.hr website. The passengers who have not provided their data in advance via this application will be able to do so at the border crossing when entering the Republic of Croatia, but they will have to take into account longer waiting times in a separate lane.

Croatia has introduced certain restrictions to prevent the spread of COVID-19. All information about the conditions for entering the country can be found here https://mup.gov.hr/uzg-covid/english/286212

We are acting responsibly by closely monitoring the situation surrounding the coronavirus and by taking steps in line with the recommended procedures and protocols issued by the Croatian Institute of Public Health.

[DAILY UPDATE] Latest case numbers in Croatia: https://www.croatiacovid19.info/



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